Ratio x Mary Carroll Mug

SOLD OUT IN LESS THAN 24 HOURS. Stay tuned for next release!

Coffee mugs are such a common object in the home and office that it's sometimes easy to forget what makes a mug special. There is the obvious utility of a coffee mug in that it holds hot coffee, but there are so many other little details that make a mug more than a holder of coffee. All of those details must be right for you to reach for that mug day after day. 

Mary Carroll Ceramics here in Portland, Oregon has a gift for craftsmanship in ceramics, and we're thrilled to announce our collaboration.

We love the feel of the handle and smooth yet very organic glaze. The two simple lines on the bottom of the mug reveal the texture of unglazed earthenware. These lines were chosen to reflect the linear quality of Ratio coffee machines that is juxtaposed against curves and angles. 

There's a reason why Mary Carroll mugs usually sell out within minutes; they are really good mugs. Read our interview of Mary on the Ratio journal. 

Mary has produced a very limited run of coffee mugs for us in Cedar green and Creme white. If you like these colors, we suggest snagging one now!

These beautiful mugs hold 12 ounces.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We accept major credit and debit cards including Visa, Mastercard, and Discover. Secure checkout options are available to ensure safe and convenient transactions.

Our dedicated customer service team is here to assist you every step of the way. Whether you have questions about navigating our website or specific product inquiries, feel free to reach out. You can contact us

WhatsApp, Email, Phone, Live Chat, Houzz or through our Social Media accounts (@hausoftreli).

Your satisfaction is our priority, and we're ready to provide the support you need for a seamless shopping experience.