Mauviel M'COOK 5-Ply Wok With Rack, Two Cast Stainless Steel Handles, 12.6-In

• Multi-ply stainless steel. Made of 5 layers, combining stainless steel, 3 successive layers of aluminum, and an exterior layer of ferritic stainless steel. This alloy ensures a perfect conductibility, thanks to a rapid and uniform distribution of the heat, all over the product.
• Polished exterior
• Thickness 2.6 mm. 
• Heats fast, Cools fast and offers superior cooking control
• Cast stainless steel handle. Handles stay cool during use. Pouring rims on every piece.
• Versatile: Can be used on all cooking surfaces. Gas, electric, halogen stovetops, induction and in the oven. Oven safe including under the broiler
• Not Dishwasher Safe. Hand Wash Only
• Care. Do not use high heat for a long period of time. Do not leave empty pan on a heated burner for an extended period of time. For items that are not dishwasher safe, do not use in dishwasher. Do not use metal utensils on the non-stick cooking surface. The use of scouring pads, steel wool, abrasive cleansers, bleach and/or oven cleaners is not recommended and can scratch or damage your cookware. Misuse of your cookware will void your warranty. Bleach will erode the Stainless Steel interior and should not be used on any Mauviel cookware.
• Dimensions:
• Diameter: 12.6-in
• Height: 5.3-in
• Capacity: 5-qt.

Maximum temperature. 

• The utensils Mauviel 1830 offer great performances and do not require a great deal of heat to reach ideal temperature. Moreover, it could deteriorate the bottom of the utensil.
• The temperature for cooking is ideal when one pours a drop of water and it bursts into little marbles, this reaction is called “Leidenfrost”.
• Our products have a superb conductivity, so cooktop knobs or controls cannot be used at their 100% heating power; they need to be used at a 60% capacity. It means on a level of 10, 6.
• The flame must not go over the utensil.
• Heat up your pan slowly
• Do not use high heat for a long period of time.
• Do not leave empty pan on a heated burner for an extended period of time
• Oven safe up to 572° F

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We accept major credit and debit cards including Visa, Mastercard, and Discover. Secure checkout options are available to ensure safe and convenient transactions.

Our dedicated customer service team is here to assist you every step of the way. Whether you have questions about navigating our website or specific product inquiries, feel free to reach out. You can contact us

WhatsApp, Email, Phone, Live Chat, Houzz or through our Social Media accounts (@hausoftreli).

Your satisfaction is our priority, and we're ready to provide the support you need for a seamless shopping experience.