BIOME®, Healthy Cooking

Our BIOME® concept fully embodies our healthy cooking know-how. By respecting the quality of the food you are cooking, you can gain health and energy benefits while also preserving the environment thanks to our choice of responsible manufacturers. With BIOME®, you can preserve the most vital part of food–the vitamins,
nutrients and mineral salts you need on a daily basis. Nutrients are what our body needs:

- Vitamins are vital and help combat some diseases. Each vitamin plays a very specific role. For instance, Vitamin C helps the body defend itself against viruses and helps with wound healing.
- Polyphenols are antioxidants; they help limit cell ageing. They play an essential role in preventing cancer and some cardiovascular and inflammatory diseases.
- Most nutrients cannot be produced by our bodies. This means that they must come from our diet. Cooking food in a way that preserves nutrients is essential to our health.
- CRISTEL® created BIOME® so you can cook in a way that respects all of these nutrients, for dishes that are both good for you and delicious, by controlling your cooking temperature for your well-being.

With BIOME® :

- 1 Saucepan Casteline Multiply® - 6 Qt
- 1 Stainless steamer 9.5"
- 1 glass lid 9.5"
- 1 Thermometer 
- 2 raspberry side removable handles
- 1 cooking book with 30 recipes
- 1 book to discover how to use BIOME® 
- 1 cooking time sheet for vegetable, fruit, meat and fish

For 2 or 3 persons

BIOME® is certified Origine France Garantie, BV Cert. 6019453

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We accept major credit and debit cards including Visa, Mastercard, and Discover. Secure checkout options are available to ensure safe and convenient transactions.

Our dedicated customer service team is here to assist you every step of the way. Whether you have questions about navigating our website or specific product inquiries, feel free to reach out. You can contact us

WhatsApp, Email, Phone, Live Chat, Houzz or through our Social Media accounts (@hausoftreli).

Your satisfaction is our priority, and we're ready to provide the support you need for a seamless shopping experience.