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The BergHOFF Gem range brings smart design and function into your kitchen. This non-stick cast aluminum two-handle sauté pan comes with a glass lid and is the essential ingredient to any kitchen. Prepare all your favorite meals in its cast aluminum body which features a multi-layered non-stick coating that is suitable for all kinds of stove-tops, including induction cooktop. Small details make a big difference - the Gem Sauté pan has two stay-cool handles for easy use, and the lid can be placed vertically on the pot handle to give you an extra hand. This is especially convenient when you’re straining your ingredients using the pouring lips and the lid’s integrated pouring areas that allow you to drain the pot without even lifting the lid. When you’re ready, the sauté pan's multilayered non-stick coating ensures an efficient food release and allows for an easy clean-up afterwards.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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